Return & Refunds
Please note the PBCompany is an online marketplace and don’t produce the products listed unless specified in our own brand. We are not liable for any damage in side the package but will speak to the vendor for a refund or replacement.
Please note Food cant be returned when opened, clothing and books can be returned for refunds.
Please send us an email with your query and we will gladly refund your purchase if you were not happy with our service.
Please note Hybrid & Flexible Delivery fees can be returned to the customer if certain conditions apply.
Hybrid – Since we are not always guaranteed that our hybrid service can get the product specified. Should the product be out of stock we will refund the amount for that product.
Flexible Delivery – If a certain amount of orders are in a suburb we lower the delivery fee. Your driver will bring you cash should there be a flexible delivery cluster.